Effective November 15, 2025 · Updated June 6, 2026
Privacy policy
How The Freedom Project collects, isolates, processes, retains, protects, and removes information across AIM's public and enterprise services.

1. Introduction
This Privacy Policy explains how The Freedom Project, LLC ("we," "our," "us") collects, uses, stores, and protects information when you use Freedom AIM ("AIM").
2. Information We Collect
We may collect:
A. Information You Provide
- Name, email, organization details
- Account credentials
- Uploaded or entered system information
- Assessment responses
- Infrastructure or architecture details
- Documentation shared for analysis
B. Automatically Collected Information
- Usage logs
- Device and browser metadata
- IP address
- Session activity
- Error logs
- AIM Eagle chat (when used): anonymized hashed metadata for routine interactions for product improvement; interactions handled by automated safety routing are not added to that analytics logging.
C. Optional Integrated Data
(only if the user enables integrations)
- API data from third-party systems
- Cloud metadata
- Vendor configuration outputs
- Scout — gateway observation evidence: hashed, normalized inventory labels and reconciliation findings from a customer-hosted Mission Control gateway. AIM does not store cloud provider credentials for Scout.
3. How We Use Information
We use data to:
- Provide and improve AIM
- Generate assessments, diagrams, and reports
- Enhance accuracy of AI-driven analysis
- Maintain security and system performance
- Communicate important updates
- Fulfill legal or compliance obligations
We do not sell your data. We do not share it with vendors for marketing. We do not use your data to influence or bias recommendations.
4. Data Storage & Retention
Data is stored securely in our managed infrastructure, encrypted in transit and at rest.
Account & Organization Data Retention
For paid accounts, data is retained according to the following schedule:
- Assessments, reports, and architecture outputs — retained while your organization agreement and workspace are active. Following contract termination or account closure, data is retained for 90 days for authorized recovery unless your agreement or law requires a different period. Afterward, assessment content and personal information are permanently deleted.
- User accounts and profiles — retained for 90 days following organization closure, then permanently removed unless another active organization requires the account.
- Contract and financial records — retained for 7 years or the period required by applicable law. This includes agreements, invoices, and payment records maintained outside the product workspace. These records are not linked to assessment content after purge.
- Platform audit and activity logs — retained for 3 years for security and compliance purposes.
- Per-organization decision context — accumulated while your organization workspace is active. This is the private record of decisions, outputs, and signals generated inside the platform (assessments, recommendations, project tracking events, change-board votes, configuration drift, procurement actions). It is scoped to your organization through row-level security and is never blended with any other organization's data. Cleared as part of the standard 90-day deletion window when an organization is closed.
- Scout observation evidence — hashed, normalized gateway inventory and Scout findings are retained while the organization workspace is active and cleared as part of the standard deletion window on organization closure. AIM does not retain cloud provider credentials for Scout.
Organization admins may submit an explicit deletion request at any time. Deletion requests initiate the same 90-day window, during which the request may be canceled. Once purge processing begins it cannot be reversed. For immediate deletion requests, contact [email protected].
Guest Mode Data Retention
Guest Mode operates under a tiered retention policy:
- Rate limit identifiers (IP address, browser fingerprint, device token) — retained for 24 hours on a rolling basis, used solely to enforce the 3-per-day guest usage limit.
- Guest session data (intake form responses and generated Executive Summary) — retained for up to 30 days from generation, then automatically and permanently deleted. The bounded window supports security, troubleshooting, and an explicitly authorized transfer into a separately provisioned organization workspace.
Guest session data is accessible only through AIM's server-side API routes using service-role credentials. No client application or unauthenticated request can access it directly. Row-level security policies enforce this restriction at the database level.
We do not sell, share, or use guest session data for marketing or AI model training. Guest Mode does not create an account. Any transfer into a provisioned organization workspace requires explicit authorization and tenant validation; otherwise, the data is deleted automatically at expiration.
We may anonymize aggregated data for product improvement purposes.
5. Data Protection
We use industry-standard safeguards, including:
- Encryption in-transit and at-rest
- Access control
- Audit logging
- Network isolation
- Least-privilege authorization
- Regular system assessments
No security method is perfect, but we take reasonable measures to protect your information.
6. Sharing of Information
We may share data only with:
- Service providers assisting in operations
- Legal authorities, if required
- Integration systems you explicitly authorize
We do not share information with vendors to influence product recommendations.
Scout observation uses a customer-hosted Mission Control gateway. AIM does not store cloud provider credentials for Scout and does not receive raw provider identifiers. AIM stores hashed, normalized observation evidence scoped to your organization.
7. AI Model Use
AIM's AI models may process your data to:
- Generate insights
- Identify dependencies
- Score risks and modernization priorities
Foundation model training
Your data is not used to train foundation AI models — not our AI providers', not anyone else's, not a model of our own. We do not pool customer data across organizations to train a shared model. Identifiable customer data is never sent to any third party for model training.
Per-organization context
AIM does maintain a private, per-organization record of decisions, outputs, and signals generated inside the platform — assessments, recommendations, project tracking events, and operational decisions. This record is scoped to your organization through row-level security and is never blended with any other organization's data. It exists to power features that get more useful for your team over time, and is never used to improve service for any other organization.
AIM may use this per-organization record to power features that take action on your behalf based on your organization's own history. Any such feature will be opt-in, will be scoped to your organization only, and will be governed by a separate agreement.
8. Your Rights
You may request:
- Access to your data
- Correction of inaccuracies
- Deletion (where applicable)
- Export of your information
- Restriction of certain processing
Requests can be submitted to: [email protected]
9. Children's Privacy
AIM is not intended for individuals under 18.
10. Updates to This Policy
We may modify this Privacy Policy at any time. Changes will be reflected with an updated effective date.