Terms of service

1. Introduction

Welcome to Freedom AIM ("AIM"), a service provided by The Freedom Project, LLC ("The Freedom Project," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of AIM, including all associated software, tools, analysis engines, websites, dashboards, data visualizations, recommendations, and documentation (collectively, the "Services").

By accessing or using AIM, you agree to be bound by these Terms. If you do not agree, do not use the Services.

2. Eligibility

You may use AIM only if you:

• Are at least 18 years old
• Have the legal authority to enter into binding agreements
• Are accessing AIM on behalf of an organization with appropriate authorization

3. Description of Services

AIM provides vendor-neutral system assessments, architecture visualizations, modernization analysis, data insights, and AI-generated reports. AIM also includes Scout, the read-only observation layer of Mission Control. Scout compares hashed evidence from a customer-hosted gateway with documented systems; it does not store cloud credentials in AIM and cannot change a provider. AIM is an informational and decision-support tool — it does not replace professional engineering judgment or legal/compliance guidance.

We reserve the right to modify or improve the Services at any time.

4. Provisioned Accounts

AIM accounts are provisioned through an authorized organization invitation. You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your credentials
• Notify us of any unauthorized use

You are responsible for all activities conducted under your account.

5. Acceptable Use

You agree not to:

• Modify, reverse engineer, or attempt to extract source code from AIM
• Use AIM to build a competing product or service
• Interfere with system integrity or security
• Access AIM using automated tools not authorized by us
• Upload harmful, illegal, or malicious content
• Violate any applicable laws or regulations

6. Intellectual Property

AIM, its algorithms, frameworks, documentation, user interface, models, analysis engines, scoring logic, and all associated intellectual property are owned exclusively by The Freedom Project, LLC. This includes, without limitation, the following proprietary methodologies and frameworks:

• The RAO Scoring Framework — AIM's proprietary Ranking and Optimization scoring model, including its dynamic weight adjustment logic that calibrates scoring based on project archetype, regulatory environment, and organizational context.
• The Modernization Archetype Framework — AIM's deterministic classification system that infers a project's modernization archetype (including Cloud Migration, Legacy Replacement, Cybersecurity Modernization, Data Modernization, AI Enablement, and others) from structured assessment signals, and applies archetype-specific scoring calibrations across all downstream outputs.
• The Three-Model Labor Cost Intelligence Layer — AIM's proprietary approach to labor cost estimation that synthesizes U.S. Bureau of Labor Statistics Occupational Employment Statistics, U.S. Office of Personnel Management General Schedule pay tables, and GSA CALC awarded contract rates into a unified, sector-aware delivery cost model.
• The Historical Procurement Benchmarking Engine — AIM's project fingerprinting and similarity-scoring methodology that compares modernization assessments against federal IT contract award data to produce calibrated cost and duration benchmarks with confidence ratings.
• The Decision Provenance System — AIM's structured approach to documenting, explaining, and auditing the factors that drive each recommendation, score, and output produced by the platform.

These methodologies constitute trade secrets and proprietary know-how of The Freedom Project, LLC. You may not reproduce, publish, disclose, reverse engineer, or use these methodologies to build competing systems or tools, in whole or in part, without prior written authorization.

You receive a revocable, non-exclusive, non-transferable license to use the Services solely for your internal organizational modernization planning purposes. AIM outputs generated during your use of the platform may be used internally. External publication or commercialization of AIM outputs requires prior written consent.

You do not acquire any ownership rights in AIM, its methodologies, or its outputs.

7. User Data & Content

You retain ownership of the data you submit ("User Data"). By using AIM, you grant us a limited, worldwide, royalty-free license to process, analyze, structure, visualize, generate insights from, and store User Data within the scope of your organization agreement solely for the purpose of providing the Services. User Data includes, without limitation, assessment inputs and hashed, normalized environment observation evidence collected through a customer-hosted Mission Control gateway on your behalf.

Scout observation uses a customer-hosted Mission Control gateway. AIM does not store cloud provider credentials for Scout. AIM stores hashed, normalized observation evidence only.

We do not sell User Data and we do not share it with third-party vendors for marketing or sales influence.

8. Third-Party Integrations

Some features may rely on APIs, external datasets, or integrations. We are not responsible for:

• Uptime or availability of third parties
• Changes in third-party services
• Accuracy of third-party data

Any integrations you enable are used at your discretion.

9. No Vendor Influence

AIM is vendor-neutral. We do not accept payments, incentives, or partnerships from technology vendors that could influence analysis, recommendations, or scoring.

This neutrality is a fundamental principle of the platform.

10. AI-Generated Output

AIM generates insights using algorithmic and AI-driven methods. You acknowledge that:

• Output may contain errors
• Output is informational, not deterministic
• Output should be validated by qualified personnel
• You remain responsible for final decisions and outcomes
• The AIM chat assistant (AIM Eagle) is not medical, mental health, or emergency care; it is not monitored as a crisis service. If you are in crisis, contact local emergency services or a qualified crisis line.

AIM provides decision support, not binding recommendations.

11. Enterprise Agreements, Fees & Refunds

AIM access is provisioned under an organization agreement:

• Fees, invoicing, enabled capabilities, capacity, and service terms are defined in the applicable agreement or order
• Refunds, if any, are governed by that agreement and applicable law
• Failure to satisfy contractual obligations may result in suspension or termination as provided by the agreement

AIM does not offer public self-service subscriptions or checkout.

12. Termination

We may suspend or terminate access to AIM if:

• You violate these Terms
• Required payments are not received
• Harmful or abusive activity is detected

Upon termination:

• Your license is revoked
• Access and data disposition follow the applicable organization agreement and our Privacy Policy. Unless a different contractual or legal retention period applies, organization content enters the stated deletion window after closure.

13. Limitation of Liability

To the fullest extent allowed by law:

• AIM is provided "as is" and "as available."
• We disclaim all warranties, express or implied.
• We are not liable for indirect, incidental, or consequential damages, including: data loss, business interruption, lost profits, procurement of substitute services

Total liability is limited to the amount you paid in the 12 months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless The Freedom Project from any claims, damages, or losses resulting from:

• Misuse of AIM
• Unauthorized access to your account
• Violation of these Terms
• Decisions made based on AIM output

15. Governing Law

These Terms are governed by the laws of the State of Maryland, excluding its conflict-of-laws rules. Any disputes shall be resolved exclusively in the state or federal courts located in Maryland.

16. Changes to Terms

We may update these Terms at any time. Continued use of AIM constitutes acceptance of the updated Terms.

17. Contact

The Freedom Project, LLC

For inquiries, please contact us at [email protected]

Website: freedomproject.ai