Accessibility
Our commitment to accessible technology for every user
Last updated: April 23, 2026
The short version
- AIM conforms with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and Section 508 of the U.S. Rehabilitation Act.
- Accessibility is treated as a first-class engineering requirement and is verified continuously as part of our development process.
- A VPAT 2.5 Accessibility Conformance Report is published and available on request.
- If you encounter a barrier, please email [email protected]. We respond within 5 business days.
The standard we build to
AIM conforms with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and Section 508 of the U.S. Rehabilitation Act. WCAG 2.2 AA also covers the requirements of ADA Title II (state and local government), Section 1557 of the Affordable Care Act (healthcare), and the published guidance applied under ADA Title III for commercial entities.
Current conformance status
The table below summarizes the conformance status of each major platform area. Conformance is verified continuously as part of our development process.
| Platform area | Current status |
|---|---|
| Public marketing and learn pages | Conformant |
| Sign-in and account management | Conformant |
| Authenticated dashboard | Conformant |
| Assessment intake and editing | Substantially conformant |
| Generated reports (HTML) | Conformant |
| Generated reports (PDF export) | Substantially conformant |
| Architecture diagram canvas | Conformant |
| Charts and data visualizations | Conformant |
| In-product chat assistant | Conformant |
Status definitions: Conformant means the area has been audited and meets WCAG 2.2 AA. Substantially conformant means the targeted standard is implemented across the surface, with any remaining items disclosed in the VPAT.
Accessibility features
- Keyboard navigation — every interactive element is reachable and operable using a keyboard alone.
- Visible focus indicators — focusable elements show a high-contrast focus ring meeting WCAG 2.2 requirements.
- Semantic structure — pages use proper heading hierarchy, landmark regions, and standards-compliant form labels.
- Color contrast — body text meets the WCAG 2.2 AA contrast requirement.
- Reduced motion support — non-essential animations are suppressed when your operating system requests reduced motion.
- Screen reader compatibility — AIM is designed and tested with major screen readers across Windows, macOS, and mobile.
- Resizable text — content remains readable and usable at 200% browser zoom.
- Alternative formats for visualizations — architecture diagrams and charts include text equivalents and tabular fallbacks.
Accessibility Conformance Report (VPAT)
AIM publishes a Voluntary Product Accessibility Template (VPAT 2.5) Accessibility Conformance Report documenting conformance with WCAG 2.2 Level A and Level AA, the Revised Section 508 standards (36 CFR Part 1194), and EN 301 549. An independent third-party evaluator audit is on the published roadmap; the report will be re-issued with that verification once complete.
- Read the VPAT 2.5 Accessibility Conformance Report (web view)
- Download the VPAT 2.5 Accessibility Conformance Report (accessible PDF)
Procurement officers and accessibility coordinators with questions about the report or requesting an alternate format may contact [email protected].
Report a barrier
If you encounter content or functionality in AIM that is not accessible to you, please tell us.
Email: [email protected]
When you report an issue, please include:
- The page or feature where the barrier occurred (URL is helpful)
- What you were trying to do
- What happened (or did not happen)
- The browser and assistive technology you were using, if any
Our response commitment: we acknowledge accessibility reports within 5 business days and prioritize remediation by severity.